Emailing as a communication tool

Good morning bloggers,

The 2nd topic covered under electronic communication is Email as a communication tool. We defined Email as an electronic mail. Be careful when creating an email address not to use nicknames like bootylicious@yahoo.com.

We also defined the field as follows:
To: adds contacts that you are directly communicating with.
Cc: stands for carbon copy or coutersy copy (contacts who may want a copy of the email but are not required to partiicipate in the conversation)
Bcc: Blind carbon copy (where you put contacts who should not be seen by other recipients of the email)

It is incredibly important to remember some key etiquette (Good email manners) rules when sending and receiving email.

• Be courteous
• Address recipient with their titles like "Mr." or "Miss"
• Watch your tone- come across as respectful, friendly, and approachable
• Don't use all caps: caps make the receiver believe you are shouting.
• Be concise- get to the point of your email as quickly as possible but do not leave out important details.
• Be professional- do not use abbreviations, and don't use emoticons (smiley faces) unless you are emailing your friends
• Use short paragraphs- keep your email message short and to the point.
• Use correct spelling and proper grammar- remember emailing is NOT like Mxit
• Subject line- it is critical that your subject be specific to the content of your email, which enables your recipient to know quickly what is contained within the email. Never use words like "Hi" or "Hello" or "Help" on your subject line. Think of meaningful but short titles.
• Do not attach large attachments